Since 2013 Tufcot has aimed to consistently improve its On-Time Delivery Performance figures via improving our Production Department and reducing inefficiencies through the whole company. 2013 was the year Tufcot moved to its new, more modern site and the company knew changes were needed in such a crucial department to maintain customers and to target new customers and new projects, especially in the marine sector.
On-Time Delivery Performance improved from 57% in 2013 to 98% in 2016. The company says this is a remarkable feat when you compare the increased workload since 2013 also.
Tufcot says that these improvements are down to the efforts of the Production Department through overall control of factory operations, better control of the manufacturing department, improved efficiencies in all departments, closer control to week numbers and a better understanding of the importance of delivery dates to customers via employees. This has all been achieved with deliveries rarely reaching over four weeks in most departments.
Tufcot has included numerous investments into new machinery, production techniques and better Operations Management control.